How long does an AI receptionist take to go live?
RavinaroHow long does it actually take?
An agent answering one number is usually answering calls in about ten days. Larger builds — several numbers, more than one language, or phone and WhatsApp together — take about thirty.
The clock starts when you finish the setup form, not when you pay. That is not a technicality. We cannot write a script without your opening hours, your handoff rules, and the list of things the agent must never say, and those come from you.
What happens in those ten days?
Days one to five are the build: we train the agent on your business and your real past messages, connect your calendar, and set the escalation rules. Days six to nine are testing, and that is the part most people underestimate — you listen to it, you tell us where it is wrong, and we change it.
Day ten it takes real calls. Monitoring and tuning start the same day under the care plan, which is why the tenth day is a beginning rather than a handover.
What slows it down?
Almost always one of three things. Nobody can find the login for the phone number. The opening hours turn out to be more complicated than anybody wanted to admit — two locations, different Saturdays, a lunch break that moves. Or the person who knows what the agent should say about pricing is on holiday.
None of those are technical problems, which is why the setup form asks for them first. The build itself is rarely the bottleneck.
Do I have to be involved?
Twice, properly. Once at the start, filling in the setup form, which takes about half an hour if you have your hours and your calendar to hand. Once during testing, listening to the agent handle your actual awkward cases and telling us what is wrong.
Skipping the second one is the single reliable way to end up with an agent you do not trust. You should hear it before your customers do.